Policies & Disclaimer

Kindly find below our policies related to privacy, information collection, security, use of cookies, links to websites,  cancellation & refund, etc.

 

Privacy Policy

The privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website; you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

Other Privacy Policy

  1. All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

  2. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

  3. Some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy​

  4. We will not pass any debit/credit card details to third parties

  5. We takes appropriate steps to ensure data privacy and security including through various hardware and software methodologies. However, Creativebites.info cannot guarantee the security of any information that is disclosed online

  6. We are not responsible for the privacy policies of websites to which it links. If you provide any information to such third parties different rules regarding the collection and use of your personal information may apply. You should contact these entities directly if you have any questions about their use of the information that they collect.

  7. The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore, the Customers’ are encouraged to frequently visit these sections to be updated about the changes on the website. Modifications will be effective on the day they are posted.

What we collect

We may collect the following information while submitting queries:

  • Name

  • Organization Name

  • E-mail address

  • Contact Number

  • Country of residence, profession etc.

What we do with the information we gather 
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping

  • We may use the information to improve our products and services

  • We may periodically send information which we think you may find interesting using the email address which you have provided from time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interest

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

How we use cookies

We may use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.

Booking for Workshops and Training Programs

Booking & registration for the Workshops and Training Programs can be made over the website, payment for the workshop can be made as directed by our administration manager

Course Schedule and Timings:

  1. Our courses are conducted on Fridays / Saturdays.

  2. Participants understand and agree that course timing, schedule, means & method of conducting the course can be changed due to availability of the venue and any other changes or reasons which are beyond the control of Creative Bites.

Cancellation of booking & Refunds

  • In case you cancel your current booking, prior to the start of the program, Creative Bites shall postpone your booking to the next upcoming batch, and will offer you the next session based on availability of seats.

  • We postpone your booking to next upcoming session date only once upon cancellation (If such cancellation happen prior to start of the program)

  • In case, you cancel your course after attending few sessions of the program, no upcoming session shall be offered.

  • There is no refund of the fee in any case as we incur advance payments for various expenses connected with the workshop sessions based on the number of participants.

  • As we have limited seats, when a participant enroll for the course the seat is blocked on his/her name. Hence the seat is then reserved and not sold to anyone. Hence if the seat had not been taken by you as a candidate it would have been filled up by someone else. That's why there is no refund on cancellation as Creative Bites lost the opportunity to fill up the seat with other candidate. 

  • If the student has been terminated from the course for any reason the refund policy as stated in the section related to 'Termination & Expelling of Students' shall apply.

Termination & Expelling of Students

Creative Bites has right to expel or cancel certification of any student during or post completion of  the course if the student;

  1. Causes any kind of disruption,

  2. Demand of special treatment 

  3. Causes discomfort to any other student / faculty,

  4. Be disrespectful / disobedient to the faculty, sales team, management or fellow student during or after the course

  5. Remain absent for more than 2 session without advance notice or,

  6. Is suspected to have any malafide intent to harm or defame Creative Bites or its team

  7. In any other way tries to prevent or disrupt the normal functioning of Creative Bites training workshops / sessions

  8. Or for any other reason which can potentially disrupt the normal functioning of Creative Bites workshops or its business

 

No advance warning to this effect shall be given. The expelled student shall still be legally liable to pay the full course fee, as the seat was reserved for the student. The certificate & show reel of the student shall be cancelled and strict action shall be taken against the student incase the above stated reasons seem to have resulted in any kind of of financial or reputational harm to Creative Bites or its team members. 

 

Covid -19 restrictions 

  • Students coming from other countries. states or emirates should enquire about different restrictions imposed in their respective areas, emirate/ state or country prior to enrolling for the course.

  • All the students understand that due to COVID-19, we are accepting a limited number of seats to avoid overcrowding and to follow all COVID-19 related precautionary measures. Hence a student should enrol only if they are certain of being able to attend the sessions.

  • Creative Bites shall not be responsible for any changes in the rules and regulations as determined by the respective government or state authorities barring students from travelling to, staying or moving out from Dubai or UAE, or demanding adherence to other permissions or testing requirements.

  • All the policies related to cancellation or refund shall apply as stated above in the 'Cancellation of booking and refund section' with no exceptions.

Absentees

If you have remained absent on the day of the workshop for any reasons, you may be provided with similar session in the next workshop based on availability at the discretion of the administration manager.

Videos, Photographs and other  digital content

  1. By enrolling for our courses, all the participants understand and agree that video footage and photographs (whether edited or non edited) taken during our courses & workshops are the property of Creative Bites and such videos and photographs may be used for publicity & marketing purpose over various public platforms

  2. Showreel is a collection of all the video performances of our participants. It is availed to the participants to refer and revisit their performances. Provision of the edited show reel is complimentary and not mandatory. Creative Bites has provided Showreel to all its participants historically with very few exceptions due to technical & other issues. Production of the show reel takes anywhere between 5-10 week time period. On finalization the show reels are uploaded on the Creative Bites YouTube channel and the links of the same is shared with the actors to share the same with casting and production agencies.

  3. As showreel is just complimentary, only the YouTube link of the show reel is provided to participants and no original video file/(s) shall be shared.

  4. Participants can freely share these show reels on any social media platform, through e-mail or embed the same on any digital platform or website with no additional cuts / edits.

  5. Any student whose certificate has been canceled due to any reason is barred from using the video file or link of the show reel provided by the Creative Bites. Student has to take permission of Creative Bites to use the show reel each time after cancellation of the certification.

  6. Every workshop is covered by our photographers, by taking photos and videos which is used for marketing purposes. The stated photo or video coverage of the workshop shall not be stopped for any specific student's preference.

  7. The show reel provided to the students is just for reference purposes with regards to the performance they have given. Provision of the show reel by creative bites is complimentary and not mandatory.

  8. All the show reels shall be provided to the students in a raw footage format with limited or no editing at all. Any student requesting for the additional editing on the show reel shall be charged additionally by Creative Bites. Student my request for the quote and the desired editing services. Creative Bites shall provide such services based on the availability of the inhouse editor.

  9. No request to amend the show reel shall be accepted by Creative Bites after the show reel has been issued. In case Creative Bites at its discretion on the request of a student consider to review anyone's showreel again, it will take 15 to 20 working days for Creative Bites to conduct such review and get back with a response. 

  10. The fee charged for the course is for teaching various techniques of acting and filmmaking to the students and giving them an experience of shooting or acting in front of the camera. Creative Bites is under no responsibility to professionally edit and provide these footages to the students in the format of showreel or otherw